![]() ![]() I have read everywhere that they will do ANYTHING not to payout, and this is my experience as well. The Vip manager had no understanding of my concern and even her attitude changed and stopped replying to my messages at some point. I have never seen a casino close a player's account for a 'verification process' it doesn't make sense. If that was the case they should have sent an email notifying me about this so I can provide the information needed. This was the same excuse they gave another player as I read in the reviews. Sunday afternoon when I tried to log in I figured that they have blocked my account, they didn't notify me of anything, and after much effort to contact an agent and the VIP manager, the 'VIP manager' replied 'Your account is being investigated. She assured me that my withdrawal will be processed by Monday and that I will get my winning. It took longer than expected so I contacted the so-called 'VIP manager'. I have experience with another online casino that pays out in hours so I expected the same. Luck was on my side and won a total of 9000 euros. I opened an account a few days ago, I deposited a little bit over 1000 euros and played.
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